Vibration Research Support

Support

Vibration Research recognizes that providing customers with high-quality support contributes significantly to their long-term success with us. We know that keeping your system running smoothly and getting questions answered on a timely basis is important to the success of your business as well as ours. With that in mind, our Support Services team provides telephone, web and email support.

Telephone:  +1-616-669-3028
Web request form:  www.vibrationresearch.com/support.html
Email:  support@vibrationresearch.com


We also provide an extensive Help menu within our VibrationVIEW software, including contextual Help where you simply point-and-click on the area of interest and the corresponding Help window opens. In addition, VibrationVIEW software includes a direct-to-factory email help link that attaches associated test data files for our engineers to analyze.

Calibration

Calibrate your VR9500 Revolution system in your calibration laboratory using your own calibration instruments with the automatic calibration and verification software and an Agilent 34401A or 34410A multi-meter.  We also provide a Factory Certified Calibration program. Just send us your controller and our engineers will administer a fully traceable calibration service. Contact our sales department for pricing and details. Read more…..

Quick Start Guides

VR9500 Quick Start Guide (pdf)
VR8500 Quick Start Guide (pdf)

Training

Our vibration control systems are packed with features. We offer a variety of training programs to help you get the most out of yours:

  • Monthly webinars (FREE with registration)
  • Archived webinars (FREE with registration)
  • Factory based 2-day training classes
  • 2-day training classes in select cities
  • On-site training tailored to your needs

Read more about training….

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The Innovator in Sound and Vibration Technology